Partner

Alcatel-Lucent is one of NextiraOne’s European strategic technology vendor partners. For many years, NextiraOne shared a common history with Alcatel-Lucent and as a result boasts a unique depth of expertise and experience gained from deploying the complete range of Alcatel-Lucent Enterprise solutions. NextiraOne is Alcatel-Lucent’s largest enterprise partner in Europe with more than 2000 accredited service professionals and is certified as a Global Partner. The group-wide Global Partner certification encompasses all elements of the Alcatel-Lucent Premium-partner certification and includes technology specialisations in Network Infrastructure, Unified Communications and Contact Centres (Standard, Premium and OmniGenesys).

Partner Profile
Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications, and services,

Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. With 79,000 employees and operations in more than 130 countries, Alcatel-Lucent is a local partner with global reach. The company has the most experienced global services team in the industry, and one of the largest research, technology and innovation organizations in the telecommunications industry.

Alcatel-Lucent achieved proforma combined revenues of Euro 18.6 billion in 2005, and is incorporated in France, with executive offices located in Paris. [All figures exclude impact of activities to be transferred to Thales].

For more information about Alcatel-Lucent, visit their web site at http://www.alcatel-lucent.com

Cisco Systems is one of NextiraOne’s European strategic technology vendor partners. A Multinational Gold certified partner in EMEA, NextiraOne is Gold certified in 12 of the 17 countries directly addressed by the NextiraOne group with more than 800 certified sales and service professionals. Resulting from a close business relationship of more than 10 years, our depth of expertise across a broad range of solution areas including unified communications, security, contact centres, video and TelePresence solutions is unique among Cisco Systems partners in Europe. NextiraOne also offers Cisco Certified Managed Services delivered as part of the Cisco Managed Service Channel Program (MSCP).

Our focus on Cisco Systems’ Advanced Technology solutions has put our customers at the forefront of many of the most innovative technology and service deployments across Europe. For more information about Cisco Systems, visit their web site at http://www.cisco.com

A Microsoft gold certified partner in many of the 17 countries directly addressed by NextiraOne, NextiraOne is skilled in many Microsoft solution areas.
Partner Profile
Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Mehr unter http://www.microsoft.com/austria/

Genesys is one of NextiraOne’s European strategic technology vendor partners.
A Gold certified partner, NextiraOne is one of the largest and most innovative Genesys integration partners in Europe. Our expertise and experience gained deploying the complete range of Genesys solutions including multimedia contact centres, voice portals and SIP solutions is unique. NextiraOne has a large number of Genesys certified service experts in Europe.
Since 2004, NextiraOne’s capabilities and success with Genesys solutions has been recognised with more than 10 industry awards. Most recently, NextiraOne received an award at the 2007 Alcatel-Lucent Forum awarded for outstanding achievement in 2006. This closely followed recognition as “Best Genesys Partner for Southern Europe”.
Partner Profile
Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources – self-service or assisted-service – to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for more than 3,500 companies and government agencies in 80 countries. These companies and agencies can leverage their entire organization, from the contact center to the back office, to improve the overall customer experience. As a result, Genesys helps stop customer frustration, drive efficiency, and accelerate business innovation. For more information, go to or visit the industry blog at www.betterinteractions.com www.genesyslab.com

PASCOM hat sich auf "Hoteldienstleistungen am Patientenbett" spezialisiert, die Kunden den Aufenthalt so angenehm wie möglich gestalten und die Gesundheitseinrichtungen nachhaltig in ihrer täglichen Arbeit entlasten. Hohe Funktionalität und ergonomisch geformte Endprodukte garantieren eine möglichst einfache und komfortable Handhabung und werden den Anforderungen der Benutzer in hohem Maße gerecht. Das Unternehmen ist ein führender Technologie- und Lösungsanbieter für Kommunikation und Dienstleistungsabrechnung. Für weitere Information über die Lösungen der Fa. Pascom besuchen Sie die Homepage unter http://www.pascom.at

NewVoice is since 1991, a unique multiapplication platform editor answering security needs by using the IP infrastructure as a strategic tool in acceptance to any company internal security policy.
Market address: Health, Industry, Finance, Hospitality, local community, civil defence.
Mobicall - Mobilization Server
Use any existing or up to date IT infrastructure as part of security policy of each company.
NewVoice proposes a new rich Software platform generation, while adding :

• Voice, text and image broadcast
• Integration of Digital, IP, XML phones
• Redundancy
• Multinode management
• Advantages
• modular and “evolutive” architecture enabling redundancy and loadsharing
• associate all type of alarm input to the process of incident management (notification, mobilization, resolution tracking)
• Improve global reactivity when facing an event
• Simplify and organise decision making

NextiraOne and NewVoice :
With a comon installed base of more than 1000 customers widespraed in 12 different countries and a huge grow, the partnership is more than ever full of sens.
These comon customer have very diffrents profile from the major account to any mid market company in many different market sectors such as : Bank, Civil Security, Collectivity, Healthcare, Industry…

For more information about NewVoice, visit their web site at http://www.newvoice.at

AeroScout is a NextiraOne strategic portfolio partner for Mobility and Healthcare solutions. As a GOLD certified AeroScout business partner NextiraOne works actively with AeroScout across Europe to design, install and support business solutions that improves staff productivity, operate more efficiently, optimize use of assets and comply with regulatory requirements.

Partner Profile
AeroScout is the market leader in Unified Asset Visibility solutions. Customers improve operational efficiency using AeroScout products that leverage standard Wi-Fi networks to track and manage the location, condition and status of mobile assets and people. AeroScout’s global customer base consists of leading hospital, manufacturing and logistics organizations, including many of the Fortune 500. The company originally invented the first Wi-Fi-based Active RFID tag, and today is widely recognized as leading the market in number of deployments and tags shipped. Headquartered in Redwood City, Calif., AeroScout has offices in Europe, Asia, the Middle East, Latin America and Australia. For more information, please visit www.aeroscout.com .

Die Aurenz GmbH bietet mit "Alwin Pro" professionelle Kostenmanagement -Lösungen für die TK-Systeme Alcatel-Lucent OmniOffice und OmniPCX Enterprise. Die unternehmensweite Erfassung aller Verbindungsdaten und deren detaillierte Auswertungen nach definierbaren Kriterien, erfolgt unter Beachtung von Datenschutz-Bestimmungen und Zugriffsrechten. Überblick- und Kontrolle über die Kommunikationskosten im Unternehmen bleiben erhalten. Mehr unter http://www.aurenz.com/

CAESAR und CASERIS - Ihr Team für die Zukunft
Zum Stichtag 1. Juni 2008 wurde der Bereich Telekommunikation der CAE Elektronik GmbH in ein selbständiges mittelständisches Unternehmen, die CASERIS GmbH, überführt.
CAESAR Unified Communication integriert VoiceMail, Telefax, SMS, CTI und ACD voll in bestehende Kundenumgebungen. Professionelle Connectorlösungen garantieren die perfekte Integration in Novell GroupWise, Microsoft Exchange, IBM Lotus Notes, SAP und viele andere auf SMTP basierende Mail- und Groupware Systeme.
Die CAESAR Produktlinie bietet dem Anwender neben einem modernen PC Arbeitsplatz die Integration aller Kommunikationsarten reduziert auf eine Oberfläche. Der Effekt: Kosteneinsparung durch einfache, intuitive Abläufe und damit eine wesentlich höhere Produktivitätsrate im direkten Vergleich mit verteilten Kommunikationssystemen.
CAESAR arbeitet darüber hinaus sowohl konventionell über ISDN als auch über IP mit beliebigen TK-Anlagensystemen zusammen. Die CAESAR CTI Lösung schafft die funktionale Verbindung Ihres Telefons mit dem PC. Nutzen Sie einfach die Mouse zum Telefonieren, wählen Sie aus beliebigen Anwendungen mit TAPI oder Hotkey. Nutzen Sie Ihre Adressdaten in Kontakten oder unternehmensweite Datenbanken zur besseren Kundenansprache. Das CAESAR contact center unterstützt Sie bei der qualifizierten Verteilung von Anrufen, eMails, Faxen und SMS. Sprachportale, Wartefelder, Datenbankzugriffe, einfache Administration, Reports erlauben flexible Lösungen für alle Anwendungsbereiche.

Weltweit führender Lieferant von Sicherheitssoftware: Firewall, VPN (IP-Kommunikationsverschlüsselung), öffentliche APIs für das Zusammenwirken mehrerer Sicherheitseinrichtungen anderer Hersteller (OPSEC-Konsortium): Authentifikation, intrusion detection, Datenintegritätskontrolle, Internet-
Adressenfilterung. Darüberhinaus umfasst das Angebot von Check Point Bandbreitenmanagementfunktionen (QoS) und leistungsstarke Systeme für das Sicherheitsmanagement in Unternehmen.
www.checkpoint.com